Remedy for Growing Number of Cyber Attacks in Healthcare is Better Crisis Communications_harden partners blog

Remedy for Growing Number of Cyber Attacks in Healthcare is Better Crisis Communications

Hospitals and healthcare providers face potential crises on several fronts. These threats range from an expected surge in cyber attacks to consumers worrying that their medical records will be compromised if not stolen altogether. It’s enough to make to make hospitals and healthcare companies sick with worry. The remedy, of course, is for hospitals to sharpen their crisis communications strategies …

How to Deliver Bad Financial News_Harden Partners Blog

How To Deliver Bad Financial News

Not everything always goes the way we planned. Companies aren’t perfect, and neither are their results. Even when businesses do everything right, losses beyond their control can be incurred.  Products may be defective, a major customer might go under, or the cost of raw materials could increase. From time to time, even great companies—public and private—will face the challenge of …

The unsung heroes of the gender wars_Harden Partners Blog

The Unsung Heroes Of The Gender Wars

Oprah put a fork in it with her speech at the Golden Globes. We are experiencing a tectonic shift in attitudes about sexual harassment. Every woman I know in business and the professions is celebrating the dawn of zero tolerance. In conversations at the gym, over lunch and dinner we share our personal stories.  And breathe sighs of relief that …

Mistakes Companies Make in Crisis Communications_ Seven Deadly Sins in the Digital Age_Harden Partners Blog

Mistakes Companies Make In Crisis Communications: Seven Deadly Sins In The Digital Age

Business crises have dominated the headlines this year for some of the largest businesses in America. From the drip-drip of ongoing coverage of Wells Fargo’s travails to United’s shocking treatment of a passenger and the missteps of Uber’s CEO, we’ve seen major companies struggle to deal effectively with crisis communications. Most observers agree that despite their massive resources, these organizations …